Privacy Policy

At GlowRxNg Wellness & Aesthetics(“GlowRxNg”, “we”, “us”), your privacy matters to us. This policy explains what personal information we collect, how we use it, and the rights you have over it under the Nigeria Data Protection Regulation (NDPR). It applies to our website and to the enquiries and bookings you make with us.

Information we collect

When you contact us, book an appointment or enquire about training, we may collect:

• Your name, phone number and email address.
• The details of your enquiry, including the treatment or programme you are interested in.
• How you heard about us, where you choose to tell us.
• Basic, anonymised analytics about how our website is used (for example pages visited and device type), collected through cookies.

We only ask for the information we genuinely need to respond to you and to provide a safe, personalised service.

How we use your information

• To respond to your enquiries and arrange consultations or appointments.
• To provide treatments and care safely and to keep appropriate records.
• To send you information you have requested about our services or Academy.
• To improve our website and understand how visitors use it.

Lawful basis

We process your information on the basis of your consent (which you give when you submit a form or message us), to take steps at your request before providing a service, and to meet our legitimate interest in running and improving our clinic. You may withdraw your consent at any time.

Storage and retention

Your information is stored securely and access is limited to team members who need it. We keep personal data only for as long as necessary to provide our services and to meet any legal or professional record-keeping obligations, after which it is securely deleted.

Data sharing

We do not sell your personal data, and we do not share it with third parties for their own marketing. We may share limited information with trusted service providers who help us operate (for example secure hosting), and only where they are bound to protect it. We may also disclose information where the law requires us to.

Cookies and consent

Our website uses a small number of cookies to help it function and to understand usage through analytics. You can control or block cookies through your browser settings. Disabling some cookies may affect how parts of the site work.

Your rights under the NDPR

Under Nigeria’s NDPR you have the right to:

• Access the personal data we hold about you.
• Ask us to correct information that is inaccurate or incomplete.
• Request that we delete your personal data, where appropriate.
• Withdraw your consent to our processing at any time.

Contact for data requests

To exercise any of these rights, or if you have a question about your privacy, please contact us at hello@glowrxng.com. We will respond as promptly as we can.